Legal

Terms of Service

Last updated: April 24, 2026

By creating an account or using Mark My Merchant ("the Service", operated by Mark My Merchant at markmymerchant.com), you agree to these Terms of Service ("Terms"). If you don't agree, don't use the Service.

1. The Service

Mark My Merchant is a software-as-a-service platform that applies unremovable watermarks to PDF documents you upload. We may add, modify, or remove features at any time with reasonable notice.

2. Eligibility and accounts

  • You must be at least 18 years old.
  • You are responsible for maintaining the confidentiality of your password and all activity under your account.
  • One person or entity per account unless explicitly authorized. No shared accounts across multiple businesses.
  • Notify us immediately if you suspect unauthorized use.

3. Free trial and paid subscriptions

  • New accounts receive five (5) free watermark operations. No credit card required.
  • Pro plans (1 Year, 2 Year, Lifetime) are billed through Stripe. Prices listed on the home page apply at time of purchase.
  • Subscriptions renew automatically unless cancelled before the renewal date. You can cancel anytime through the customer portal.
  • We do not provide prorated refunds. Annual and 2-year plans are non-refundable after 7 days from purchase. Lifetime plans are non-refundable after 7 days. Contact support for edge cases.
  • Price changes take effect at the next renewal period.

4. Acceptable use

You may not use the Service to:

  • Upload or process content you don't have the legal right to watermark
  • Upload illegal content (including child sexual abuse material, hate speech that violates applicable law, or content that incites violence)
  • Upload malware, viruses, or files designed to exploit security vulnerabilities
  • Reverse-engineer, decompile, or attempt to extract our source code
  • Bypass authentication, rate limits, or payment enforcement
  • Resell the Service or provide it as a white-label product without written authorization
  • Track individuals in violation of applicable privacy law (including GDPR, CCPA, HIPAA, or similar)
  • Harass, threaten, or defame any person or entity

We may suspend or terminate accounts that violate this policy, without refund.

5. Tracking features and your responsibilities

The Service includes features that log IP addresses, user-agents, and approximate locations of individuals who open or interact with your watermarked documents. You agree that:

  • You have a lawful basis (contract, legitimate interest, or consent) to process such information about your document recipients
  • You will provide any privacy notices required by applicable law in your recipients' jurisdictions
  • You will not use tracking information for purposes prohibited by law (including unlawful surveillance)
  • You indemnify Mark My Merchant against claims arising from your misuse of tracking data

6. Your content

You retain ownership of the files you upload. By uploading, you grant Mark My Merchant a limited, non-exclusive license to process, store, and deliver those files solely to provide the Service.

We do not claim ownership of your content and will not use it for any purpose outside of providing the Service to you (e.g., we will not train machine-learning models on your PDFs).

7. Intellectual property

Mark My Merchant, its software, branding, and all related trademarks are owned by the operator. Nothing in these Terms grants you a license to those assets beyond use of the Service.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SECURITY VULNERABILITIES. WE MAKE NO GUARANTEE THAT WATERMARKS ARE UN-REMOVABLE UNDER ALL CIRCUMSTANCES OR BY ALL POSSIBLE ATTACKS.

Specific engineering approaches described on our marketing pages (tile shredding, AES-256 encryption, metadata tracking) represent our best-effort defenses as of the date of those pages. No watermarking system is provably irreversible; sophisticated adversaries with manual image-editing skills may alter any content.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARK MY MERCHANT, ITS OPERATOR, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE.

Our total aggregate liability for any claim will not exceed the amount you paid us in the 12 months immediately preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Mark My Merchant harmless from any claims, losses, damages, or expenses (including attorneys' fees) arising from: (a) your use of the Service; (b) your content; (c) your violation of these Terms; or (d) your violation of any law or rights of any third party.

11. Termination

You may delete your account at any time by emailing team@markmymerchant.com. We may suspend or terminate your account at our discretion for violation of these Terms or for non-payment. Provisions of these Terms that by their nature survive termination (intellectual property, disclaimers, limitation of liability, indemnification) remain in effect.

12. Changes to the Terms

We may update these Terms. Material changes will be emailed to account holders at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in California.

14. Contact

Questions about these Terms: team@markmymerchant.com